Two crazy things happened at lunch today.
I was walking through University Village, which is a giant strip-mall with a food court adjacent to the USC campus. They have a bathroom there. I needed to use the bathroom. So I entered.
I'm standing at the urinal, doing my business, and a woman walks out of a stall. Now, I'm sure I was in the right bathroom (it says "Men" on the door and it has urinals). I do a double take.
The woman is holding a bucket, cleaning supplies, and a mop. She is there in order to clean the bathroom
I say, "Excuse me."
She says, "No problem. Do what you gotta do."
She then continues to clean, as if it would not be bothersome to someone that a woman is hanging out in the men's bathroom while he's trying to, you know, do what he went there to do.
Thankfully, I have no problem using the facilities while there's someone in the room. So I went ahead and did what I had to do.
Then...
I went to Subway to get a sandwich for lunch.
I had never been to the Subway at University Village before. This is a giant Subway. It has two counters, arranged perpendicular to each other. One is a normal Subway counter, where you go up and make your sandwich and then watch them make it.
The other counter is magical. It looks like a normal counter, except it has these touch-screen kiosks in front of it, kind of like the self-serve kiosks at the airport.
You order your sandwich from the kiosk. They make your sandwich. Then they call your number, you grab your sandwich, and you leave. The kiosks let you do all the customization -- for any vegetable or condiment you can tell it to put on less or more -- and it even lets you add things like avocado or bacon, or have your sandwich toasted. This is the coolest technology I've ever seen.
According to a press-release from Pro-Tech Kiosks, the company that makes these technological wonders,
The Kiosks provide an intuitive touchscreen interface with large buttons, enticing graphics/photos of the food options; from fresh subs to salads, as well as a full array of toppings and assorted condiments. A pleasant, and encouraging, voiceover assists the customer with the ordering process, each step of the way.
Customers are able to order quicker, minimize order errors from poor communication, choose from a number of upgrade options (value meal, double meat, extra cheese) and to be able to pay at the Kiosk with their credit or debit card. In addition, the software, text and voiceovers are able to switch to a different language, such as Spanish, with the touch of a single button such that Subway can better serve different demographic markets.
So I ordered my sandwich at the kiosk. The voice was pleasant. The interface was easy to use. Two minutes and thirty-seven seconds (I checked) later, my order was ready. Wow.